Provision of Safeguarding Support for Covid-19 Inquiry

Tender description

Crown Commercial Service, intends to put in place contracts for the provision of Emotional Support service for use by the Covid 19 Inquiry. The Inquiry has pledged to be trauma-informed across all of its work. A trauma informed approach means seeking to reduce the risk of retraumatisation to people who are engaging with the Inquiry. Emotional support is one of the key ways of reducing retraumatisation by offering timely, sensitive, psychologically informed emotional support to people engaging with the Inquiry's work. Emotional support is not counselling or therapy. The focus is on facilitating the person's engagement with the Inquiry, creating support plans, facilitating stabilisation, providing psychological containment and facilitating the person's journey through their engagement process. The contracts shall provide the offer of emotional support for everyone engaging with the Inquiry, divided into 3 separate Lots: Lot 1 Digital emotional support service with accessible offer for ALL Lot 2 Phone based and face to face emotional support Lot 3 Staff-related tender for reflective practice, 1:1 emotional support for staff and training rollouts Additional information: This Prior Information Notice is to signal an intention to commence market engagement with those within the Emotional Support/Guidance market. The UK Covid-19 Inquiry intends to hold two Virtual Market Engagement events prior to the launch of the formal procurement process for the Inquiry's emotional support requirements. The procurement is currently expected to commence in August 2023. The purpose of this notice is to invite interested potential bidders to participate in the Virtual Market Engagement events on the 18th July 2023. The two events will cover two separate aspects of the procurement: The event at 13:00-14:00 on 18th July 2023 (Lots 1 and 2) This will cover the requirements for the Inquiry's Tier 1 and Tier 2 emotional support for Inquiry hearings, Every Story Matters (the Inquiry's Listening Exercise), Commemoration activity and all external emotional support. Lot 1 is primarily focused on our digital offering Lot 2 is primarily focused on our In-person and telephone offerings The event at 14:15-15:00 on 18th July 2023 (Lot 3) This will cover the emotional support requirements for the Inquiry's staff Both events will include a Q&A sessions where you can raise questions. Written questions will be accepted after the events and please be aware that all questions and responses will be shared among all interested bidders. Further information will be provided at both events. Any potentially interested parties can join one or both of the Virtual Market Engagement Events and the Inquiry intends to share a brief overview of the requirements prior to the event. Both sessions will be recorded for anyone who is unable to attend, however, pre-registration is mandatory and prospective bidders will need to confirm their attendance via email to the named person below by 9am on the 17th of July 2023 with the subject heading Virtual Market Engagement - RM6355 Provision of Safeguarding Support for Covid-19 Inquiry. The email needs to include the name, position, organisation and email addresses of all colleagues wishing to attend. Contact: Jack Rowan - Planning and Delivery, UK Covid-19 Inquiry Email: jack.rowan@covid19.public-inquiry.uk To ensure the smooth running of the event we are limiting the number of individuals from each potentially interested organisation to 3. As part of this event email addresses will be shared with the other attendees. If you don't wish to disclose this information with other organisations please advise of this when you register. Potential Providers must be registered on the CCS e-Sourcing Suite in order to respond to these future Procurement opportunities. If you have not registered on the e-Sourcing Suite, this can be done online at https://crowncommercialservice.bravosolution.co.uk following the link 'I am a New Supplier User'. Please see the attached document titled 'RM6355 - Potential Provider eSourcing suite instructions' for further information on how to register and express your interest in this procurement.