Market engagement- Social Welfare Advice Service

Tender description

The London Borough of Hounslow is conducting a market engagement exercise for the recommission of the Social Welfare Advice Service, an independent, confidential and free advice and support service that helps Hounslow residents solve their social welfare problems (in relation to welfare benefits, debt, housing, employment, consumer issues, family and relationships, discrimination and immigration). The service will include casework and specialist representation, including representation at social security tribunals and administration of Debt Relief Orders. The service should provide a range of access routes to social welfare advice and support, including face-to-face (in a range of localities across the borough of Hounslow), telephone and online and through both drop-in and booked appointments. Please complete the attached market engagement questionnaire and submit by 13:00 on Wednesday 19th July 23 Keywords: Social Welfare Advice Service