Awarded contract

Overseas Debt Collection

Details

Buyer: Student Loans Company
Supplier(s): Transcom Worldwide (UK) Ltd
Value: GBP 3,450,000
Topic: Collection agency services
Published: 7 June 2023
Source: uk:find_a_tender

Tender description

Lot 1: Overseas Debt Collection SLC would like to appoint a UK based DCA to make contact with customers who SLC believe are resident overseas. As a minimum it is expected that the contacts will consist of inbound and outbound telephony, letters, emails and SMS. SLC is interested in innovative approaches and strategies that will maximise the number of quality contacts, which in turn will facilitate the achievement of the objectives of the activity. The key objectives are: — to collect ICR debt, and/or — to complete customer doc

Timeline

Completed: Award date21 March 2019
Completed: Award published7 June 2023
Current notice

About the buyer

Student Loans Company is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

79940000 · Collection agency services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@student-loans-company.gov
Commercial Director	+44 •••• ••••••	••••••••@student-loans-company.gov
Procurement Manager	+44 •••• ••••••	••••••••@student-loans-company.gov
Category Lead	+44 •••• ••••••	••••••••@student-loans-company.gov
Senior Buyer	+44 •••• ••••••	••••••••@student-loans-company.gov
Contracts Manager	+44 •••• ••••••	••••••••@student-loans-company.gov