Awarded contract

CO0169 Contact Centre and Telephony Services

Details

Buyer
Essex County Council
Supplier(s)
WN CORPORATE SERVICES TRADING LIMITED
Value
GBP 2,840,053
Duration
5 years
Topic
Radio, television, communication, telecommunication and related equipment
Published
24 May 2023
Source
uk:contracts_finder

Tender description

MS-certified, cloud-based, CCaaS (Contact Centre as a Service) solution for ECC's main contact centre (Contact Essex) and other contact centre instances.\r Inbound and outbound telephony calls via MS Teams (call charges).

Timeline

  1. Award date22 February 2023
  2. Award published24 May 2023
    Current notice
  3. Contract expiry date21 February 2028in 18 months

About the buyer

Essex County Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 32000000 · Radio, television, communication, telecommunication and related equipment

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Decision makers

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