Professional Services Support

Tender description

London and Quadrant Future Shape Corporate strategy 2021-2026 sets out its business priorities for the next 5 years, and establishes an ambition of ‘operational excellence’, which we have defined as the delivery of reliable, repeatable, and consistent products and services. Within this context, the strategy sets out three core priorities for the five-year period of the strategy, which are;To support the delivery of our strategic objectives, London and Quadrant has set out its high-level target operating model blueprint and design principles, as well as established a sizeable portfolio of transformation and change. This is comprised of a strategic Transformation Programme, and a series of Change Projects that aim to deliver critical, tactical changes across the business, in lieu of the outcomes of the Transformation Programme. Lot 1: Portfolio Programme & Portfolio Management The work will include providing advice, expertise, capability and capacity for (but not limited to) the following: • Portfolio Management and Portfolio Management Office services and capabilities • PMO Analysis • Programme Management • Project Management • Business Analysis • Change Management All consultancy services reasonably foreseeable as per expertise indicated above in the capacity of: • Advice • Delivery • Interim Appointments Lot 2: Service Design, Business Analysis & Continuous Improvement The work will include providing advice, expertise, capability and capacity for (but not limited to) the following: • Service Design and/or Business Archetecture design & implementation (process, data and information, organisational design, systems, customer journey)• Target operating model and organisational design• Business Analysis• Data Design, standards• Data & Information analysis• Process re-engingeering and improvement• Continuous Improvement• All Consultancy services reasonably foreseeable as per expertise indicated above in the capacity of: Advice Delivery Interim Appointments Lot 3: External Assurance • Programme & Project assurance design• Adhoc/one-off programme and project assurance• Activities including; Assessing affectiveness of governance Structure  Capability Capacity  Delivery• Series/Scheduled programme assurance• Data assurance• Technical assurance• Series/Scheduled project assurance• Health assurance checks• Support to establish mitigation and/or responses to assurance findings• Executive level support• Guidance and advice on programme and project design• Design, delivery and execution providing assurance