Award of Business Analyst

Tender description

The Corporate Transformation & Workplace Directorate sits within DG Corporate, a family of core services. Within the Directorate, Corporate Transformation is a new team, focussed on delivering new corporate services that underpin much of the work that government does. Systems and processes put in place some time ago are no longer fit for the government we have become, and for the journey ahead. Core services and capabilities need refreshed, creating new levels of service, ease of use, and productivity gains. Our focus is delivery. We are not a policy function. Our value within the organisation is in problem resolution and the creation and delivery of services that enables the organisation as a whole. The Directorate will be responsible for many programmes and initiatives as we grow, critical to the ongoing development of SG. The Transformation Design and Architecture Division is home to people with business, data and digital architecture, design and analysis skills and expertise. People from the division will work on understanding what the future state for corporate services needs to look like, and the stepping stones we need to take to get there, understanding our target business architecture, our overall data strategy for corporate services, and the components that together make up the ‘corporate platform’. Our team will also support programmes or projects that become initiatives in our roadmap. The Shared Services Programme is the first of these and is transforming our finance and HR services by moving to a standard set of best practice processes and features and adopting a new integrated cloud platform. The initial focus of this role will be to support the Shared Services Programme but in time, to work across the entire corporate transformation portfolio. As a business analyst, you will be an excellent communicator and be able to rationalise complex information to make it understandable for others to work with. You will work across the central government sector with a focus on governments corporate services. The key duties of the role include • Engaging with senior stakeholders to build strong working relationships • Planning and delivering business analysis products (documentation) in accordance with project requirements. • Responsibilities will include pre-project activities (business case production, contributing and facilitating the selection of a vendor etc), typical analytical project deliverables (operating models, scope, requirements, processes etc) or supporting business readiness activities and benefits realisation towards the end of the project lifecycle • Work closely with operational leads and other stakeholders to define an approach to meet the customer needs • Apply a range of techniques to establish and analyse the current state, as is, people, processes and technology in customer organisations and the relevant metrics likely to affect business cases for change, including customer engagement, performance, transaction volumes, procurement and commercial elements of customer operations • Support the identification of options to deliver enhanced outcomes for citizens and organisations through better use of technology. Support the development of associated business case benefits • Create and get sign off of business requirements that will result in solutions to ensure that the business is prepared for the change • Providing effective consultancy and advice to customers and stakeholders • This role may involve the management of less experienced business analysts.