Expired contract

2023-033 Support for Review of Supplier Processes

Details

Buyer: Office of Gas and Electricity Markets (Ofgem)
Supplier(s): PricewaterhouseCoopers LLP
Value: GBP 1,500,000
Duration: 10 months
Topic: Auditing services
Published: 25 April 2023
Source: uk:contracts_finder

Tender description

This work is to support Ofgem's review of a supplier's policies, processes and procedures and review a sample of individual customer interactions in order to support an ongoing investigation. The review will consider the extent to which the supplier's processes and procedures align with the required Standard Licence Conditions and whether those policies, processes and procedures have been complied with in practice. The review will also look at whether the supplier's interactions with customers complied with the Standard Licence Conditions.

Timeline

Completed: Award date23 March 2023
Completed: Award published25 April 2023
Current notice
Completed: Contract expiry date31 January 2024

About the buyer

Office of Gas and Electricity Markets (Ofgem) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

79212000 · Auditing services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@office-of-gas-and-electricity-markets-ofgem.gov
Commercial Director	+44 •••• ••••••	••••••••@office-of-gas-and-electricity-markets-ofgem.gov
Procurement Manager	+44 •••• ••••••	••••••••@office-of-gas-and-electricity-markets-ofgem.gov
Category Lead	+44 •••• ••••••	••••••••@office-of-gas-and-electricity-markets-ofgem.gov
Senior Buyer	+44 •••• ••••••	••••••••@office-of-gas-and-electricity-markets-ofgem.gov
Contracts Manager	+44 •••• ••••••	••••••••@office-of-gas-and-electricity-markets-ofgem.gov