Expired contract

Operational Data & Tools

Details

Value
GBP 460,845
Duration
1 year
Topic
IT services: consulting, software development, Internet and support
Published
5 April 2023

Tender description

The requirement is for a managed service to design and implement solutions to improve the customer journey and increase efficiency across Casework. Central to these are the creation of robust data, proven performance management tools and insightful reporting to drive consistency, visibility, timeliness, and output. The goal is to provide high-quality, scalable, and reliable applications and dashboards that meet the unique needs of the Financial Ombudsman Service. The project will consist of several phases, including requirements gathering, design, development, testing, deployment, and maintenance.

Timeline

  1. Completed: Award date1 April 2023
  2. Completed: Award published5 April 2023
    Current notice
  3. Completed: Contract expiry date31 March 2024

About the buyer

Financial Ombudsman Service is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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