National Grid Electricity Transmission - Future Enterprise Asset Management BT and SI

Tender description

Beginning in FY24 National Grid Electricity Transmission (NGET) will begin replacing its incumbent Enterprise Asset Management (EAM) system ABB Ellipse with IBM Maximo. National Grid Electricity Transmission (ET) own and maintain the high voltage electricity network in England and Wales comprising 4,500 miles of overhead line, 900 miles of underground cable and more than 300 substations. Our cables and substations are at the centre of the energy system. Every time a phone is plugged in, or switch is turned on, we've played a part, connecting homes and business to the electricity they need. It's a crucial role and pivotal in turning the UK's net zero ambitions into reality. IBM Maximo is a leading work and asset management solution providing the capabilities to support NGET's strategic ambitions. maintaining safe, reliable, and affordable service to our customer and was selected through a competitive procurement activity. To fully optimises the capability of a modern EAM and the program delivery is successful NGET are seeking partners for the below lots: Lot 1 - Business Transformation (BT) A partner to join NGET from FY23 Q2 to ensure the change and business transformation to a colleague- base of ~2000 is successful, sufficiently transformative and enables NGET to meet our strategic ambitions. Lot 2 - Solution Integration (SI) Existing EAM Landscape is highly integrated to core applications like SAP, Geospatial Information System, Data Lake, Time sheeting Solution, Network Outage management systems, Digital Experience platforms/ portals, Work Management systems, Document Management systems, Third Party Enquiry systems, Asset Investment and Portfolio Planning systems. Integration services are provided via a middleware service (OFM (legacy) and MuleSoft Currently the EAM instance is shared with ET and GT. Assumption is that GT would be moving out from the current EAM instance by Jan 2024; or Lot 3 - Business Transformation & Solution Integration (BT & SI) A partner to deliver a combination of the above lots. Lot 1: Business Transformation (BT) Comprising: • Facilitate NGET to define our vision and future state - defining success • Value case production for new or transformational capability • Stakeholder Map and Management Plan • Persona Development and DILO content • Change Impact Assessment • Change Management Strategy & Action Plan, including • Process and RACI review and re-design • Role profile review and revision • Change Agent Network • Communications Strategy and Plan • Communications and Marketing content including but not limited to microsites, online content, newsletters, videos, Yammer posts, posters, materials which can be cascaded in Grid:Talk • Development of business scenarios for User Acceptance Testing • Training Needs Analysis • Training Strategy • Training Plan • Reusable Training materials • Business Change Readiness and Status Tracking • Early Life Support Plan • Future Capability Roadmaps Lot 2: Solution Integration (SI) Expectation from SI partner would be: • Analyse and optimise the existing interfaces with the new EAM Solution • Align EAM Strategy with ET Data Strategy and Integration Strategy • Comply with security regulations for data classification and categorisation • Ability to extend the EAM capability to other asset types like Cyber • Support building the Common Information Model along with the ET data Team • Support Creating updated Asset Hierarchy based on the new EAM platform and the business Transformation inputs • Support Application Rationalisation based on the capability of new EAM solution Lot 3: Business Transformation & Solution Integration (BT & SI) A partner to deliver a combination of the above lots