Expired contract

DWP Non-Geographic Numbers

Details

Supplier(s)
Vodafone Ltd
Value
GBP 57,820,000
Duration
3 years
Topic
Telecommunications services
Published
15 March 2023

Tender description

The Non-Geographic Numbers (NGN) service is the primary enabler for DWP customers to contact the departmental business units by telephone with benefit related queries from within the UK, via either mobile, landline or payphone, using prefixed freephone numbers, such as 0800, 0808 and 0845. The NGN service is the channel through which customers contact DWP agencies when wishing to create, validate or query their benefit claims.

Timeline

  1. Completed: Award date19 February 2023
  2. Completed: Award published15 March 2023
    Current notice
  3. Completed: Contract expiry date18 February 2026

About the buyer

Department For Work and Pensions (DWP) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 64200000 · Telecommunications services

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Decision makers

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