Expired contract

Automated Benefits Alerts Processing Service 2022-24

Details

Buyer: Folkestone and Hythe District Council
Supplier(s): DELTA 4 SERVICES LIMITED
Value: GBP 60,000
Duration: 2 years
Topic: Office automation services
Published: 6 March 2023
Source: uk:contracts_finder

Tender description

The provision of managed service solutions to process Universal Credit Decision Service (UCDS) alerts, Verify Earnings and Pensions (VEP) alerts, and Disabled Band Reduction Scheme alerts. For each solution the robotics works as an officer would, logging in, completing screens and calculating claims, adding notebooks, etc. to the NEC system F&HDC uses for processing revs & bens claims and accounts. It reads the screens and PDF documents and adds the required data to the system as agreed in system set up. Direct award via G-Cloud 12 Framework (Crown Commercial Services framework RM1557.12)

Timeline

Completed: Award date1 October 2022
Completed: Award published6 March 2023
Current notice
Completed: Contract expiry date30 September 2024

About the buyer

Folkestone and Hythe District Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

72513000 · Office automation services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@folkestone-and-hythe-district-council.gov
Commercial Director	+44 •••• ••••••	••••••••@folkestone-and-hythe-district-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@folkestone-and-hythe-district-council.gov
Category Lead	+44 •••• ••••••	••••••••@folkestone-and-hythe-district-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@folkestone-and-hythe-district-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@folkestone-and-hythe-district-council.gov