Expired contract

0800 Telephone services for warm Home Discount Scheme

Details

Buyer
Department for Business Energy and Industrial Strategy (BEIS)
Value
GBP 145,141
Duration
3 months
Topic
IT services: consulting, software development, Internet and support
Published
6 January 2023

Tender description

On 20th July 2022 the Authority issued a contract with supplier Go-centric for provision of Warm Home Discount Helpline services. The service went live on 14th November2022. However , Go-centric went into liquidation on 2nd December 2022.Firstcom was the service provider to Go-centric for the 0800 telephone services since 14th November 2022.The department of BEIS are managing the contract centre services since the supplier Go-Centric went into liquidation.Firstcom is the subcontractor to Go-centric and provides the 0800 services and owns the number.BEIS had to direct award the business to Firstcom as a result of main supplier going into liquidation to avoid disruption to service which was already live.

Timeline

  1. Completed: Award date20 December 2022
  2. Completed: Award published6 January 2023
    Current notice
  3. Completed: Contract expiry date31 March 2023

About the buyer

Department for Business Energy and Industrial Strategy (BEIS) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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