0800 Telephone services for warm Home Discount Scheme
Details
- Buyer
- Department for Business Energy and Industrial Strategy (BEIS)
- Supplier(s)
- Firstcom Europe Limited
- Value
- GBP 145,141
- Duration
- 3 months
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 6 January 2023
- Source
- uk:contracts_finder
Tender description
On 20th July 2022 the Authority issued a contract with supplier Go-centric for provision of Warm Home Discount Helpline services. The service went live on 14th November2022. However , Go-centric went into liquidation on 2nd December 2022.Firstcom was the service provider to Go-centric for the 0800 telephone services since 14th November 2022.The department of BEIS are managing the contract centre services since the supplier Go-Centric went into liquidation.Firstcom is the subcontractor to Go-centric and provides the 0800 services and owns the number.BEIS had to direct award the business to Firstcom as a result of main supplier going into liquidation to avoid disruption to service which was already live.
Timeline
- Completed: Award date20 December 2022
- Completed: Award published6 January 2023Current notice
- Completed: Contract expiry date31 March 2023
About the buyer
Department for Business Energy and Industrial Strategy (BEIS) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-for-business-energy-and-industrial-strategy-beis.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-for-business-energy-and-industrial-strategy-beis.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-for-business-energy-and-industrial-strategy-beis.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-for-business-energy-and-industrial-strategy-beis.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-for-business-energy-and-industrial-strategy-beis.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-for-business-energy-and-industrial-strategy-beis.gov |
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