Service Management Software
Details
- Supplier(s)
- Halo Service Solutions Ltd
- Value
- GBP 325,000
- Duration
- 2 years
- Topic
- Software package and information systems
- Published
- 2 March 2022
- Source
- uk:contracts_finder
Tender description
WNC are looking to implement an ITIL aligned service management solution, accessible to multiple customer organisations (including West Northamptonshire Council, Cambridgeshire County Council, Milton Keynes Council, Northamptonshire Children's Trust, North Northamptonshire Council). The solution will be used to log tickets to the following service areas: • Finance Operations o Accounts Payable o Debt Recovery o Income Processing o Financial Assessments, Payments, Direct Payments (for CCC, NNC and WNC only) • Payroll Services (includes HR Transactions) • Business Systems & Change Additional information: Value shown includes the options to extend and intila mobilisation period. This contract has an initial 2 year fixed term with a further two 12 month options to extend. Contract administered using the G-Cloud12 Framework Agreement (RM1557.12).
Timeline
- Completed: Award published2 March 2022Current notice
- Completed: Award date7 March 2022
- Completed: Contract expiry date31 May 2024
About the buyer
West Northamptonshire Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@west-northamptonshire-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@west-northamptonshire-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@west-northamptonshire-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@west-northamptonshire-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@west-northamptonshire-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@west-northamptonshire-council.gov |
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