Expired contract

NHS 111: NHS Managed Services Telephony Infrastructure (Lot B)

Details

Buyer: NHS England
Supplier(s): Wavenet Ltd
Value: GBP 67,016,950
Duration: 3 years
Topic: Telecommunications network
Published: 25 February 2022
Source: uk:contracts_finder

Tender description

Cloud Telephony Services - Services and functionality to manage and route calls to contact-centre agents, without the need for any locally installed hardware. NHS England (NHSE) has procured these services to be available for use by Integrated Urgent Care (IUC) providers that respond to calls to the 111 number to ensure an equal standard of telephony services are available to them. This is a three (3) year contract with the option to extend for a further two (2) + two (2) years.

Timeline

Completed: Award published25 February 2022
Current notice
Completed: Award date1 April 2022
Completed: Contract expiry date31 March 2025

About the buyer

NHS England is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

32412100 · Telecommunications network

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@nhs-england.gov
Commercial Director	+44 •••• ••••••	••••••••@nhs-england.gov
Procurement Manager	+44 •••• ••••••	••••••••@nhs-england.gov
Category Lead	+44 •••• ••••••	••••••••@nhs-england.gov
Senior Buyer	+44 •••• ••••••	••••••••@nhs-england.gov
Contracts Manager	+44 •••• ••••••	••••••••@nhs-england.gov