The supply and implementation of a Cloud based Field Work Management Solution

Tender description

The Contracting Entity intends to procure a solution to contract for the supply and implementation of a Cloud based field work management solution that addresses the below requirements. Please also note ESB is a Cloud first company and as such are looking for a Cloud based solution to fulfil these requirements. It is proposed that the Contract will include (non-exhaustive list – high level scope): • Solution to enable integrated scheduling, resource assignment, mobile work management (dispatch, mobile completion, data capture, follow on work orders) to cover work orders across ESB's Network Operations • Availability of a Customer Portal to facilitate appointment scheduling, Design Engineering Officer using tool to manage status of job and job tracking presentation to stakeholders. • Inbuilt optimisation engine for work order scheduling and resource assignment for automated and rules-based scheduling. (Application of ESB specific rules, policies, mandatory versus optional rules etc.) • Manual scheduling capability • Repository to define and maintain master job list covering full list of tasks that can be scheduled and the associated requirements such as skills levels and rules • Repository to capture list of all available resources for scheduling, skills and qualifications, crew management as part of resource list • Solution provides different role profiles which enable the appropriate access, tools, and views to support work management, workflow scheduling and direct intervention capability across ESB Networks operations • Single portal for supervisors (Single Gantt) and single mobile application for field staff • Contractor access to portal and application with similar functionality to ESB with appropriate access and data management • Covers both internal staff and contractors in scheduling and mobile work management • Ability to include grid operator Outages in the scheduling solution and how best to manage/optimise • Reporting, data management and audit Lot 235751: The supply and implementation of a Cloud based Field Work Management Solution Please refer to the individual instructions for submission of bids relevant to each tender issued via the system.