VEAT - Debt Recovery Contact Centre
Details
- Supplier(s)
- CORPORATE PROJECT SOLUTIONS LIMITED
- Value
- GBP 167,790
- Duration
- 1 year
- Topic
- Business services: law, marketing, consulting, recruitment, printing and security
- Published
- 10 February 2022
- Source
- uk:contracts_finder
Tender description
The Authority has recently deployed a Teams Telephony Solution (with direct routing) and in its customer support contact centre, utilising Anywhere 365 for contact centre functionality. At the same time a large insource programme of work was taking place that required another call centre service. The original contract could not be modified to include the second. The decision to single tender to the same supplier was made for CORPORATE PROJECT SOLUTIONS LIMITED. This contract will only be in place for 17 months following which the contract will be procured for all contract centre services.
Timeline
- Completed: Award published10 February 2022Current notice
- Completed: Award date14 February 2022
- Completed: Contract expiry date28 July 2023
About the buyer
The Pensions Regulator is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79000000 · Business services: law, marketing, consulting, recruitment, printing and security
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@the-pensions-regulator.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@the-pensions-regulator.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@the-pensions-regulator.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@the-pensions-regulator.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@the-pensions-regulator.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@the-pensions-regulator.gov |
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