NHS South Yorkshire ICB Doncaster Place : High Intensity User Support

Tender description

The NHS Long Term Plan makes a renewed commitment to improve and widen access to care for adults needing mental health support.<br/>The High Intensity User service contributes to the delivery of the NHS Long Term Plan by reducing demand in Urgent and Emergency Care. <br/>As part of the 2019/20 Operational Planning and Contracting Guidance, all health systems in England were advised to implement a High Intensity User service.<br/>The contract is for three years with option to extend for a further two years, Lot 1: One of the areas of increasing activity and cost in relation to unscheduled care services is emergency ambulance call outs, with activity growing at approximately 6% per year. <br/>Analysis of existing sites show that on introduction of the service, at an average annual cost of £50,000, a positive impact is achieved within the first three months. For the individuals targeted, when the three months’ post intervention activity was compared with the three months’ pre-intervention activity: <br/>• A&E attendances were down by 38% - 84%<br/>• Non-elective admissions were down by 24% - 84% <br/>• 999 calls were down by 15% - 78% <br/>• Individuals flourish, with many reconnecting with their community, developing from negative to positive contributors to society, delivering significant economic benefits.