Mediation Services

Tender description

The purpose of this tender is to find an experienced service provider, with suitably trained and qualified staff that will collaboratively work with us to deliver a high-quality mediation and assessment service to our customers complementing our Anti-Social Behaviour processes and procedures.Our focus is to develop communities where our customers feel heard and valued, there is a reduced risk of violence, and we have practical ways of managing spaces and assets that contributes to social cohesion within the community. Our aim is to promote constructive conflict resolution, but to also prevent escalation of conflict reducing the level of intervention required with disputes managed to the satisfaction of all parties. Lot 1: To find an experienced service provider, with suitably trained and qualified staff that will collaboratively work with us to deliver a high-quality mediation and assessment service to our customers complementing our Anti-Social Behaviour processes and procedures.Our focus is to develop communities where our customers feel heard and valued, there is a reduced risk of violence, and we have practical ways of managing spaces and assets that contributes to social cohesion within the community. Our aim is to promote constructive conflict resolution, but to also prevent escalation of conflict reducing the level of intervention required with disputes managed to the satisfaction of all parties.