UK managed telecommunication network services

Tender description

This notice concerns the short-term extension of a managed telecommunication network services agreement, awarded by National Grid UK Limited (NG) to Verizon on 29 November 2010 (UK MSA). The services under the UK MSA include provision of a network and infrastructure operations centre (NOC) and network management services (together, the Relevant Services). The original duration of the UK MSA was up to 12 years, comprised of an initial transition period (2 years and 6 months), a service period (up to 8 years) and a handback period (18 months), with Verizon obliged to continue providing all services during the handback period. The UK MSA has been the subject of two previous amendments (in July 2018 and January 2021), including to extend the duration of the service period by one year. For the reasons described in this notice, NG is now extending the UK MSA by a further 18 months. Due to the current and future public procurement events NG is unable to disclose commercially sensitive price information concerning the UK MSA or the extension. The contract values stated in this notice have therefore been set at £1 (and have been completed only due to mandatory fields) and should be disregarded when viewing this notice. Lot 1: The short-term extension described in II.1.4 will defer the conclusion of the UK MSA by 18 months from 31 December 2023 to 30 June 2025. NG had previously sought to procure a replacement for the Relevant Services, through two Lots that were included in a current procurement event . This procurement event was related to a global networks programme and was jointly advertised by NG and its US affiliate National Grid USA Service Company, Inc. However, those Lots have now been withdrawn from that procurement event by NG. The Lots were withdrawn due to certain changes (and an ongoing state of flux) in both external circumstances and NG group strategy. NG currently intends that a new procurement event will be commenced later in 2022, with NG's requirements having been updated to reflect the prevailing position and with appropriate revisions to enable a successful transition to a new contract. In the meantime, NG is extending the UK MSA to secure the ongoing provision of the Relevant Services by Verizon, during the forthcoming anticipated period of change and flux. The key factors necessitating NG's decision to extend the UK MSA are as follows (the Key Factors): 1. Advances in the development of the enterprise model since the procurement event was launched: this includes the need to support the accelerated advancement of several strategic NG technology programmes, which require a different approach to NG network capabilities to that envisaged by the previous procurement event. The successful development of the enterprise model also requires the dedication of scarce, specialist NG resources. The diversion of those resources to management of the transition to a new contract and supplier relationship for the Relevant Services (as had originally been envisaged by the previous procurement event) would be detrimental, and import significant risk, to NG's interests in successfully developing its enterprise model and delivering its strategic technology programmes. 2. Migration risk: separate from the services that were sought through the procurement event, NG is currently in the process of transitioning its hosting (data centre) environments from its previous supplier to its new supplier. The concurrent award of a new contract for the Relevant Services, and the need to on-board a new supplier at the same time as the hosting migration, would create significant additional transition risk. 3. Substantial business change: the NG group is undergoing a period of substantial business change, the scale and profile of which has emerged since the previous procurement event was launched. This includes: the divestment of the UK gas transmission business; the sale of Rhode Island business in the US; the acquisition of Western Power Distribution in the UK; and other potentially significant changes. These business changes require a stable, reliable network environment to enable the successful transformation and transition of NG systems to the divested and the acquired businesses. Given these complexities, NG considers it imperative that this transformation and transition is prioritised, to ensure successful completion, before NG embarks upon the scale of major change and transformation that would result from the award of a new contract or transitioning to a new supplier for the Relevant Services. The extension of the UK MSA by NG is a permitted change under the Utilities Contracts Regulations 2016 (UCR) for the reasons described in this notice. Verizon has similar contracts in place with NG's group operations in the US, with similar short-term extensions being entered into. Those US operations are not the subject of this notice. Due to the current and future public procurement events NG is unable to disclose commercially sensitive price information concerning the UK MSA or the extension. The contract values stated in this notice have therefore been set at £1 (and have been completed only due to mandatory fields) and should be disregarded when viewing this notice. Additional information: The Relevant Services include: the NOC; non-operational network services for the NG global enterprise business; WAN connectivity (for NG sites, offices, data centres, internet and cloud); LAN services (including site wireless networks); voice services; and network security. The NG enterprise IT network scope covers approximately 600 sites (nearly 400 in the UK).