Next Generation Surge Change Delivery Framework for the provision of Change related Professional Services (COUPA EVENT #405)

Tender description

The Authority is seeking to compete the Next Generation Surge Framework for the provision of services as laid out in the accompanying SOR and its appendices. . The Next Generation Surge Framework 2022 will establish a panel of suppliers from whom MPS will be able to procure service across the following 3 lots. • Lot 1 Portfolio Office, Delivery and Implementation • Lot 2 Change and User Focus • Lot 3 Design, Continuous Improvement, Impact Assessment and Innovation Lot 1: Portfolio Office, Delivery and Implementation related Professional Services Within this Lot, we will seek to: (a) draw in support and new specialist project delivery and agile services to complement our current capability and (b) to service a surge in activity over and above our operational design. Our requirements range from bringing in individuals to help us deliver distinct pieces of work to bringing in a complete service, such as portfolio user needs analysis and agile delivery teams on an ongoing basis. We are seeking flexible suppliers who will be able to service these differentiated requirements, drawing on the services and outputs briefly described below. We are particularly interested in suppliers who will help us with our ambition to instill proportionate oversight and support to enterprise wide change, proportionate to the size and complexity of our projects, to help us to develop an increasingly agile approach to delivery, and who can improve our change capacity. Lot 2: Change and user focus Within this Lot, we will seek to: (a) draw in support and change and user focus skills to complement our current capability and (b) to service a surge in activity over and above our operational design. Our requirements range from bringing in distinct roles to larger packages of work. There is an expectation for any resources brought in to ensure knowledge is transferred to the rest of the team, along with robust lessons learned processes. We are looking for flexible suppliers who will be able to service these requirements and provide the types of expertise outlined below, ensuring "user first" and "accessibility first" principles Within this Lot, we will seek to: (a) draw in support and change and user focus skills to complement our current capability and (b) to service a surge in activity over and above our operational design. Our requirements range from bringing in distinct roles to larger packages of work. There is an expectation for any resources brought in to ensure knowledge is transferred to the rest of the team, along with robust lessons learned processes. We are looking for flexible suppliers who will be able to service these requirements and provide the types of expertise outlined below, ensuring "user first" and "accessibility first" principles Business change Communications and engagement: Training and capability building: Lot 3: Design, continuous improvement, analysis, impact assessment and innovation Within this Lot, we will seek to: (a) draw in business design and analysis support to complement our current capability (b) service a surge in activity over and above our operational design (c) draw on specialist innovation and futures development support (d) support business improvement (e) support internal improvement (f) support business change Our requirements range from bringing in individuals to help us deliver distinct pieces of work to more extensive design & implementation services. We are seeking flexible suppliers who will provide support to design the organisation of the future, bringing innovation into the fold and making the MPS flexible and ready to meet the uncertain demands of policing London as a capital city. This is truly an exciting area in which to work, and we will seek to draw on professionals to provide the following capabilities: Business analysis and design Data modelling and continuous improvement Innovation and futures development support