Disabled Students’ Allowance (DSA) Supplies and Services

Tender description

SLC is seeking to establish a framework agreement with suppliers to deliver the following: assessment of study needs, assistive technology (AT), assistive technology (AT) training, and the associated support services. English and Welsh domiciled DSA customers are in scope, with services extending nationwide. To access DSA support, customers will have a needs assessment appointment with a specialist for a discussion - catered to their individual circumstances - about the best type of support available to them. Assistive technology (AT) supply includes computers and software in addition to a range of other equipment such as ergonomic furniture, computer peripherals (printers and scanners), voice recorders, and other specialist items such as braille readers. AT training and ongoing support are services that will be made available to all DSA customers. Lot Geographic Lots: SLC is seeking to establish a framework agreement with suppliers to deliver the following: Needs Assessments – a one-to-one appointment with a specialist to determine the customers’ specific needs and create their recommended support package. Assistive Technology (AT) – the supply, delivery and set-up of specialist equipment, for example, a computer, disability-related software and / or ergonomic furniture. Suppliers will select AT items from an approved catalogue maintained by SLC. Assistive Technology (AT) Training – training on how to use any equipment and/or software that has been recommended. Support Services – a helpdesk to answer queries and provide information and guidance. Where repairs are necessary, process insurance and warranty claims and provide loan equipment when required. Support services also include processing any upgrades and review of needs requested. Additional information: DSA is a non-income assessed grant and is available to eligible higher education customers in full time, part-time, post-graduate and distance learning courses who have a disability as defined under the Equality Act 2010. SLC is a non-profit making government-owned organisation that administers loans and grants to our customers in colleges and universities in the UK.