Real Time Passenger Information System Display Board/Points Equipment and Services

Tender description

These three Framework Awards are providing Real Time Passenger Information Systems (RTPI) Display Board/Points Equipment and Services. RTPI Display Systems are important in enabling a customer to understand visually through a display screen, the arrival time of bus or other transport services and associated messaging to keep the customer updated and able to make informed decisions about their journey. The RTPI Display Boards/Points capability in terms of connectivity, accuracy, speed and performance are central to how a scheme is perceived and accepted. These three Framework Awards are available for all Members of SAM inclusive of all Public Sector bodies listed in VI.3. Lot 1: These three Framework Awards are providing Real Time Passenger Information Systems (RTPI) Display Board/Points Equipment and Services. RTPI Display Systems are important in enabling a customer to understand visually through a display screen, the arrival time of bus or other transport services and associated messaging to keep the customer updated and able to make informed decisions about their journey. The RTPI Display Boards/Points capability in terms of connectivity, accuracy, speed and performance is central to how a scheme is perceived and accepted. There is a recognition that access to Real Time Information (RTI) about journeys is an important pre-requisite for building passengers' confidence in the use of public transport. To date, individual Local Authorities (LAs) in the UK have procured RTI services on an ad hoc basis, using local back offices to process the data. Each LA wanting to implement RTI has had to run a separate procurement for the roadside RTI equipment for their region. Following consultation between LAs, Welsh and Scottish Governments, the DfT and bus operators, agreements are being reached to deliver improved bus data services. The building blocks needed to deliver the improved bus data services have been specified separately, with this procurement delivering on the Display Equipment. These three Framework Awards provide for the provision, installation and maintenance of new displays and the upgrading and maintenance of existing displays. These three Framework Awards also provide: • Upgrades to existing displays (where feasible/economical) - Conversions from legacy communication methods to digital connections - Interfaces with Bus Data Display Content Management Systems (BDCMS) • Provision of new Basic Text based displays - For displaying real time bus arrivals and departure information and messages - For use at bus shelters and other defined locations • Provision of new Graphical displays - In addition to real time information, will also provide messages and static and dynamic content (e.g. weather, news, advertising) - For use at transport hubs and other locations with high footfall • Provision of new Low Power Displays - E.g. eInk with Solar panel - for use at more rural locations or locations with limited power availability With the key requirements for these three Framework Awards including: • Upgrade and maintenance of existing display assets. • Provision of a catalogue of new display types. • The following requirements applicable to both upgraded and new displays: o Depending on the type of display, displays with the ability to present the following information: - Real time bus services; - Schedule time services; - Dynamic advertising; - Static advertising; and, - Scrolling messages. o The ability to deliver audio announcements through accessibility platforms such as REACT. o The ability to display information in multiple languages. o Displays to interface with third party supplied CMS (BDCMS). The Supplier shall work with the BDCMS Provider(s) to add upgraded/ new displays onto the BDCMS.