Reablement Service

Tender description

The London Borough of Havering is seeking interest from organisations that would like to provide an interim contract for a reablement service which is fully integrated into the community rehabilitation services currently provided by North East London Foundation NHS Trust (NELFT). The service will be commissioned for a period of 12 months during which the council will be exploring a design for a wider intermediate care service model across Barking Havering and Redbridge. The provider will be required to: — Deliver approx. 1300 reablement episodes per annum, each episode will be up to 6 weeks and up to 4 visits per day. — Adopt an outcomes based approach whereby success will be measured on service users achieving goals — Adopt a trusted assessor model whereby partner organisations such as NELFT, Barking Havering and Redbridge University NHS Trust (BHRUT) and the Local Authority will assess and define the care plan — Confirm acceptance of referrals within 1 hour and start the package on the same day as referral if the referral is before 3pm — Complete a full assessment in the service user's home within 24 hours for reablement only referrals. The mobilisation timescales reflect a time imperative to have the new service in place as quickly as possible. An alternative approach has been explored and found not to be viable and so this interim contract needs to come into place quickly and to cover a 12 month period while the intermediate care model is commissioned.