Awarded contract

Provision of ICT Managed Services

Details

Value
480,000
Topic
Network equipment
Published
24 November 2022
Source
eu:ted

Tender description

Kildare and Wicklow Education and Training board (KWETB) requires a suitably qualified contractor for the provision of ICT Managed Services. The successful Managed Service Provider will be responsible for all server infrastructure including backups in KWETB, they will also provide a hosted managed helpdesk with first level support. In addition, KWETB expect the successful tenderer to provide third level support for issues not resolved by (2nd level) on-site support technicians. Lot 1: Kildare and Wicklow Education and Training board (KWETB) requires a suitably qualified contractor for the provision of ICT Managed Services. The successful Managed Service Provider will be responsible for all server infrastructure including backups in KWETB, they will also provide a hosted managed helpdesk with first level support. In addition, KWETB expect the successful tenderer to provide third level support for issues not resolved by (2nd level) on-site support technicians.

Timeline

  1. Completed: Award published24 November 2022
    Current notice
  2. Completed: Award date24 November 2022

About the buyer

Kildare and Wicklow Education and Training Board is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 32420000 · Network equipment
  • 32424000 · Network infrastructure
  • 32428000 · Network upgrade
  • 48800000 · Information systems and servers
  • 48821000 · Network servers
  • 71356300 · Technical support services
  • 72000000 · IT services: consulting, software development, Internet and support
  • 72222300 · Information technology services
  • 72500000 · Computer-related services
  • 72510000 · Computer-related management services
  • 72700000 · Computer network services

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Decision makers

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