Halton Housing - CRM and Customer Portal Software and Associated Services
Details
- Buyer
- Halton Housing Trust
- Supplier(s)
- DB Group Limited
- Value
- GBP 750,000
- Topic
- Customer Relation Management software package
- Published
- 25 November 2022
- Source
- uk:find_a_tender
Tender description
This ITT is for CRM and Customer Portal. As a minimum, this contract will be to supply, install, implement, support, maintain and develop all the software and related services as per the requirement of this specification. The main areas of functionality will include but not limited to.• CRM• Customer Portal• Customer Engagement• Reporting• Core Applications Integration• Data Management and MigrationWe are expecting the implementation phase to start no later than October 2022 and be ready for live deployment by April 2023. The contract will be for 4 years. Lot 1: This ITT is for CRM and Customer Portal. As a minimum, this contract will be to supply, install, implement, support, maintain and develop all the software and related services as per the requirement of this specification. The main areas of functionality will include but not limited to.• CRM• Customer Portal• Customer Engagement• Reporting• Core Applications Integration• Data Management and Migration
Timeline
- Completed: Award date28 October 2022
- Completed: Award published25 November 2022Current notice
About the buyer
Halton Housing Trust is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48445000 · Customer Relation Management software package
- 48480000 · Sales, marketing and business intelligence software package
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@halton-housing-trust.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@halton-housing-trust.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@halton-housing-trust.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@halton-housing-trust.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@halton-housing-trust.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@halton-housing-trust.gov |
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