Carers Support Service

Tender description

The City of York Council is inviting tenders for the award of a contract for a Carer's Support Service. The Service will offer the following support for carers of all ages in the City of York. - A highly visible city centre premises through which all referrals for advice and support will be channelled. - A comprehensive information and advice service which helps to prevent, reduce or delay the need for ongoing care, supporting and sustaining carers in their care giving role. - Targeted support within communities and neighbourhoods to reach and engage with hidden, harder-to-reach carers. - A service which provides Carers' Needs Assessments, Support Planning and Support Plan Reviews and encourages carers to undertake self-assessments. - A service which champions carers' rights and raises awareness of carers' needs across partner agencies. - A service which represents carers' views and supports carers in expressing these views to service providers and other partner agencies. - A service which oversees the development of support groups and volunteer participation. - A service which provides training courses for carers and professionals. - A service which supports carers under the age of 18. - A service which offers counselling to carers of all ages. - A service which will contribute to the coordinated delivery of services and information across and within agencies. - A service which supports carers in emergency and crisis situations. - The provision of additional, creative support services that will be of benefit carers and their families.