Stale Pre-tender

Customer Service Technology (CRM Toolset)

Details

Buyer
daa plc
Topic
IT services: consulting, software development, Internet and support
Published
7 November 2022
Source
eu:ted

Tender description

daa plc. seeks a CRM tool for our customer services teams, that can provide ease of use for our agents, detailed reporting, customised configurations, and analysis that reflect our teams, assess their workload, and enables our business to better manage customer interactions and provide support. Lot 1: daa plc. seeks a CRM tool for our customer services teams, that can provide ease of use for our agents, detailed reporting, customised configurations, and analysis that reflect our teams, assess their workload, and enables our business to better manage customer interactions and provide support.

Timeline

  1. Pre-tender published7 November 2022
    Current notice

About the buyer

daa plc is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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