Digital Inbound and Outbound Mail Services

Tender description

Lambeth Council is seeking an innovative and cost-effective hybrid mail solution for both inbound and outbound mail, capable of fulfilling a broad range of requirements across various council services. The Council requires an integrated solution covering both Inbound and Outbound Mail services to be delivered as part of a single contract. The Council seek to procure a solution that will deliver the following outcomes: • Digital and physical (hybrid) inbound post solutions including digital sortation • Integrate with Council applications aligned with legislative and Council processes e.g., Electoral Sservices, Registrars etc. • Administer and manage Royal Mail services such as PO boxes, redirections, and licenses for the Council • Digital and physical outbound post solutions including registered, recorded, and special deliveries, large mail outs, options for brochures and inserts. • To provide full audit and management information, including a live dashboard • To have a clear and transparent cost and process for request for changes • Delivery of the Contract to time, specification, and budget • Governance and regular contract meetings • A commitment to the delivery of financial savings through contract innovations and mutually beneficial cost saving initiatives including QR and barcoding innovation • Contribute to the Councils Responsible Procurement/Social Value Priorities The contract is expected to be for an initial term of 3 years with 2 options to extend by further year each (3 + 1 + 1). The estimated contract value over the maximum term is £6,120,000 (inclusive of VAT).