Assistive Technology (AT) Support Services

Tender description

The Department for Business, Energy and Industrial Strategy (BEIS) has a legal obligation to ensure that reasonable adjustments are made to accommodate the needs of those with long term or temporary impairments or disabilities. It falls to BEIS Digital to ensure that Assistive Technology products and services are made available to meet any requirements needed to use ICT/digital solutions. Such requirements are usually identified through a formal, specialist workplace assessment. The purpose of the proposed tender requirement is to source specialist external resource to support our current and new Assistive Technology users. The length of the proposed contract is 2 years with an option to extend by a further 1 year, totalling a 3-year contract term. Lot 1: The Department for Business, Energy and Industrial Strategy has a legal obligation to ensure that reasonable adjustments are made to accommodate the needs of those with long term or temporary impairments or disabilities. It falls to BEIS Digital to ensure that Assistive Technology products and services are made available to meet any requirements needed to use ICT/digital solutions. Such requirements are usually identified through a formal, specialist workplace assessment. The purpose of the proposed tender requirement is to source specialist external resource to support our current and new Assistive Technology users. The length of the proposed contract is 2 years with an option to extend by a further 1 year, totalling a 3-year contract term. The proposed budget range is circa £130,000 exVAT per year with a maximum £400,000 exVAT for the total 3-year term. Key objectives for this service are; · Capturing AT requirements for new starters · Managing new requests for AT software / hardware · Managing complex issues relating to AT software or AT peripherals · Promoting digital accessibility · Consultation and assistance working with the AT user communities · Managing development work with software vendors used by BEIS · Working with BEIS Digital's technical resources · Dedicated internal customer-facing point of contact · Analysis of use of software applications · Working with the BEIS Digital Assurance team to ensure AT standards form part of the project approval process · Working with the Health, Safety & Wellbeing team We would like to invite prospective bidders to attend a pre-market engagement session on: • Friday 21st October between 11am and 12:30pm via MS Teams. Should you wish to attend, please register your interest by Tuesday 18th October 2022 4pm GMT by using the contact details below. Contact name: Adejumoke Adetunji Email: ddatprocurements@beis.gov.uk If this event provides sufficient information BEIS will proceed to market with a procurement at the end of October 2022. This supplier engagement event provides an opportunity for suppliers to ask questions and highlight any potential issues.