Student Assistance Services

Tender description

This framework aims to cover a range of student assistance services. This is includes Clinical Support, Therapeutic Group Sessions, Workshops, Online Support and Assistance Services, App based Information and Support as well as a Crisis Helpline Lot 1: Clinical Support including Counselling Services Clinical Support including counselling services including, but not limited to, a range of counselling services on a one-on-one basis given via secure video conferencing, telephone and in a face-to-face setting. Lot 2: Therapeutic Group Sessions and Group Counselling Facilitation and management of in person therapeutic group sessions and group counselling sessions Lot 3: Group Workshops on Psychoeducation Delivery and facilitation of in person group workshops on psychoeducation Lot 4: Online Support and Assistance Services Provision of online peer to peer web portal and online knowledge hub for students. Lot 5: App based Information and Support The provision of information and support to students accessible through an app via devices. Lot 6: Out of Hours Crisis Helpline (24/7 or as required) The provision of an out of hours crisis intervention service, in the form of, as a minimum a 24-hour helpline (or as required) with a referral system