Awarded contract

Customer Service Excellence ‘Tone of Voice’ training

Details

Topic
Training services
Published
7 October 2022

Tender description

Natural Resources Wales wish to engage a supplier to develop and deliver bespoke training to equip customer facing colleagues with skills and tools to deliver excellent customer service across a breadth of customer facing roles. Suppliers are invited to quote for part or all elements of design and delivery of a programme of learning. Please see ITT for more detail

Timeline

  1. Completed: Award date7 March 2022
  2. Completed: Award published7 October 2022
    Current notice

About the buyer

Natural Resources Wales is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 80500000 · Training services
  • 80510000 · Specialist training services
  • 80511000 · Staff training services
  • 80532000 · Management training services
  • 80570000 · Personal development training services
  • 80580000 · Provision of language courses

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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