DHSC Intranet Hosting & Technical Support - GCloud12 Call-Off Contract
Details
- Supplier(s)
- THE DEXTROUS WEB LTD
- Value
- £216,086.4
- Duration
- 2 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 29 September 2022
- Source
- uk:contracts_finder
Tender description
DHSC Intranet Hosting & Technical Support - GCloud12 Call-Off Contract with DXW. Update 27 March 2023: The potential cost of the total lifetime of the contract has now been updated to £227,622 and the scope of this contract will now include additional deliverables; specifically: - a user profiling workshop with external content design support - a round of user research to profile and understand the needs of DHSC staff within their HR intranet use - running content workshops with HR and Digital teams to look at content auditing, best practice in terms of attachments/downloads and broader content strategy; the exact number to be determined once the user profile work has been completed - implementation of changes designed using the user research sessions alongside production of any new intranet pages, move content around, adjust structure, taxonomies & website structure - running a second, shorter round of user research process to validate any changes made and to assess if the Buyer and Supplier have met their objectives to improving user access to HR content on the DHSC intranet. - the Supplier will also allocate a designated project manager to provide delivery support.
Timeline
- Completed: Award published29 September 2022Current notice
- Completed: Award date20 October 2022
- Completed: Contract expiry date19 October 2024
About the buyer
The Department of Health and Social Care sets health and social care policy for England, and buys as a central healthcare organisation through contracts tiered by value. Much of this procurement flows through framework agreements and the Crown Commercial Service.
Over the past 5 years, most of the Department of Health and Social Care's contract awards have been in business services, IT services and health and social work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-of-health-and-social-care.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-of-health-and-social-care.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-of-health-and-social-care.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-of-health-and-social-care.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-of-health-and-social-care.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-of-health-and-social-care.gov |
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