Street Manager Continuous Improvement & Support

Tender description

Street Manager (or the official service name of 'plan and manage roadworks') is a digital service for the creation, co-ordination and monitoring of highway authority road and utility street works. It is used by every highway authority, utility company and their contractors in England to raise and approve the permits needed to carry out works, record progress with works, register reinstatements and inspections, and issue any fines. This contract is to deliver the service backlog; iterate the service; support the continuous improvement of the service; and provide service support. The supplier will need to provide admin support to invoice users, onboard new users and manage user accounts. They will also need to pass the GDS Live Assessment