DEVICE AS A SERVICE - LAPTOP SUPPLY

Tender description

Coventry University Group is modernising the way we manage our end user device delivery. Our existing device selection methods involve complex processes, from deployment, logistics, asset management and lifecycle. These are all coupled with the changing needs of the user and the rotation, servicing, and reassignment to staff especially when people leave. It many cases, the device profile needs to change to match people needs (personas). Coventry University Group are new to the device as a service (DaaS) model, but the market is very mature in a commercial space and has been for well over a decade. It is therefore our intention to utilise this model to remove the administrative burden of device management so that we can maximise our service area resource to focus on other innovation tasks. We want our employees to use the latest device technology to be their best, be secure and ultimately improve the perception and experience of accessing and using Digital Services. Lot 1: A vision and strategy that supports our commitment to provide world class education technology for teaching, learning, collaboration, and modern workspaces. To identify a strategic DaaS supplier that can work with Coventry University long term on key regional and international DaaS objectives, helping to transform our technologies that support our digital academic and staff and student device environments. To select a DaaS supplier who provides a complete service wrap from build to delivery and become an extension to our existing device teams. A supplier who can help develop and mature our DaaS standards delivering high quality, reliable and supportable technologies which will add value by enhancing the delivery of improving the user experiences of end user device technology. Implement a predictable, monthly, per-head cost for end user devices and optimise TCO. Delivering engaging procurement options and enhance formal device purchase processes. Reducing costs without sacrificing services across the group and provide sustainable solutions for DaaS. Improve the employee experience. Right persona, right device for our employees to prepare for a 'Remote Ready' workforce. Device lifecycle management and recycling. Improve managed stock levels and device to customer processes with integration into modern device management platforms. Procurement documents can be located at the following URL https://in-tendhost.co.uk/coventryuniversity/aspx/Home