The Provision of Civilian Detention Officer Services

Tender description

Derbyshire Constabulary and Crime Commissioner are seeking to outsource the Provision of Civilian Detention Officers (CDOs) in Custody within their force authority area. This is within the secure estate of a police custody suites. As such it is ancillary to the role the police have of investigating crime. In this respect the Police are strictly governed by legislation in particular the Police and Criminal Evidence Act 1984 and its Codes of Practice. This places a specific legal responsibility on the Custody Officer who is responsible for ensuring the legal process is discharged and has a strict duty of care to all detainees. The overall management of the contract to provide custody support is viewed as a partnership between the contracting authority and the successful bidder. The services provided will be effective, efficient, and meet the needs of the stakeholders and users, with CDO cover in line with agreed staffing levels and the appropriate balance of male and female CDO’s for each team. Management practices will be supportive, innovative, and flexible and promote a ‘can do’ attitude with a strong focus on service delivery and performance improvement. The Contracting Authority is seeking to expand the service currently provided by CDOs to include level 3 and 4 observations and detainee escorts to hospital to support a police officer.