Sandwell Domiciliary Care Service

Tender description

ASC084 Domiciliary Care Service - Sandwell Metropolitan Borough Council wishes to appoint 15 Providers to the Tier 1 List and an unlimited number of Providers to the Tier 2 List for the provision of Domiciliary Care to eligible individuals living in Sandwell. All Providers will be appointed to deliver the Service across the whole of the Borough of Sandwell. It is anticipated that the Service will support approximately 20,000 to 25 000 hours of care per week, however the amount of hours of care per week may vary during the duration of the Agreement.The Service will provide a broad range of general personal care and support services to eligible adults (18 years old and over) aimed at enabling individuals to maintain and recover maximum independence, support their wellbeing, provide support to individuals who have recently left hospital and ultimately allow people to remain living in their own homes. Lot 1: ASC084 Domiciliary Care Service - Sandwell Metropolitan Borough Council wishes to appoint 15 Providers to the Tier 1 List and an unlimited number of Providers to the Tier 2 List for the provision of Domiciliary Care to eligible individuals living in Sandwell. All Providers will be appointed to deliver the Service across the whole of the Borough of Sandwell. It is anticipated that the Service will support approximately 20,000 to 25 000 hours of care per week, however the amount of hours of care per week may vary during the duration of the Agreement.The Service will provide a broad range of general personal care and support services to eligible adults (18 years old and over) aimed at enabling individuals to maintain and recover maximum independence, support their wellbeing, provide support to individuals who have recently left hospital and ultimately allow people to remain living in their own homes. The initial maximum hourly rate of £16.00 for the service has been set by the Council which will be reviewed annually in April of each year. Where appropriate, rates will be increased using a Fee Rate Escalator. Details of the Fee Rate Escalator are contained in the Procurement Documents.Providers will be required to provide a high-quality service that aligns with the Council’s vision for Adult Social Care and whilst participating in the further implementation of the personalisation agenda, giving citizens greater choice and control in this process.The overarching Domiciliary Care Service Agreement will commence on 1st September 2022 for an initial period of 5 years with the option of extending for up to an additional 5 years.Bidders attention is drawn to and they should note the following:a) There is no guarantee of volumes of work as referrals can decrease and / or increase; b) There is no guarantee that all Providers will receive an equal share of the work; c) Use of the Council’s eBrokerage System for Referrals will be mandatory;d) The Terms and Conditions of Agreement Document, attached as Appendix 4 of the ITT, partly reflects services currently being provided by existing organisations and, therefore, the Transfer of Undertakings (Protection of Employment) Regulations 1981 may apply to this Contract. As such prospective Bidders should seek their own legal advice with regards to TUPE;e) The Council does not hold any TUPE Information. Details of unsuccessful Incumbent Providers TUPE Contact Points will be sent to successful Bidders in the Award letters;f) The Tender will be Reopened every 6 to 12 months, or at such other times at the sole discretion of the Council, for the addition, subject to passing evaluation, of Providers to the Tier 2 List – full details are contained in the ITT documents;g) The Tier 1 List will be Refreshed every 2 to 4 years, or at such other times at the sole discretion of the Council, full details are contained in the ITT documents.