Awarded contract

Provision of SAP Support Services

Details

Value
GBP 900,000
Topic
Software support services
Published
2 September 2022

Tender description

Warrington Borough Council requires support services for its SAP software and estate from a SAP PartnerEdge Partner who can demonstrate a proven capability of support for the software. Lot 1: Warrington Borough Council requires support services for its SAP software and estate from a SAP PartnerEdge Partner who can demonstrate a proven capability of support for the software. The Contract will have an initial term of 25 months with the option to extend for 2 x 12 month periods at the discretion of the Council. The initial term includes a 1 month on-boarding/ transition process. The Service shall be fully operational from 01 October 2022. The Council’s internal SAP Support Team provide first level technical and SAP support. Incidents and change requests that cannot be resolved internally shall be escalated to the SAP support services provider’s service desk for investigation and resolution.

Timeline

  1. Completed: Award date1 September 2022
  2. Completed: Award published2 September 2022
    Current notice

About the buyer

Warrington Borough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72261000 · Software support services

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Decision makers

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