Provision of Hotel Booking Service
Details
- Topic
- Software package and information systems
- Published
- 1 September 2022
- Submission
- 19 January 2023
Tender description
The Contractor shall be required to provide internet coverage for the University, and afford ‘guests’ the ability to book a room via direct bookings and online travel agents. The Contractor shall be responsible for managing online booking services on behalf of the University. Responsibilities shall include, but shall not be limited to: - Updating of rates (only when requested by the University) and availability - Advertising promotions - Content management - Dealing with guest requests and providing phone support - Liaise with all Booking Channels and report no shows and cancellations to avoid excess commission charges - Facilitating and processing all guest payments on behalf of the University and facilitating the transfer of funds to a nominated bank account by the University - Providing accurate information to all guests in relation to facilities at the property (such as, but not limited to: check-in/out times, reception opening hours and payment information). - Liaise with the University throughout the process from point of referral through to the Guest check in
Timeline
- Completed: Tender published1 September 2022Current notice
- Completed: Submission date19 January 2023
About the buyer
University of the Highlands and Islands is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@university-of-the-highlands-and-islands.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@university-of-the-highlands-and-islands.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@university-of-the-highlands-and-islands.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@university-of-the-highlands-and-islands.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@university-of-the-highlands-and-islands.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@university-of-the-highlands-and-islands.gov |
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