RES/IT: The supply of a Cisco Webex Contact Centre and Microsoft Teams Phone Direct Routing and supporting SIP Trunking
Details
- Buyer
- Bristol City Council
- Supplier(s)
- Intuitive Systems and Networks Limited
- Value
- GBP 5,000,000
- Topic
- Networking, Internet and intranet software package
- Published
- 26 August 2022
- Source
- uk:find_a_tender
Tender description
Bristol City Council needs to replace its current end of contract contact centre solution with a solution that enables BCC to expand and modernise its contact channels for citizens. The council also need to transition its traditional telephony set-up to internet based calling by expanding its use of Microsoft Teams. Lot 1: Bristol City Council needs to replace its current end of contract contact centre solution with a solution that enables BCC to expand and modernise its contact channels for citizens. The council also need to transition its traditional telephony set-up to internet based calling by expanding its use of Microsoft Teams.
Timeline
- Completed: Award published26 August 2022Current notice
- Completed: Award date26 August 2022
About the buyer
Bristol City Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48200000 · Networking, Internet and intranet software package
- 48500000 · Communication and multimedia software package
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@bristol-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@bristol-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@bristol-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@bristol-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@bristol-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@bristol-city-council.gov |
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