Provision of Warm Home Discount Contact Centre
Details
- Supplier(s)
- go-centric Limited
- Value
- GBP 1,414,027.09
- Duration
- 1 year
- Topic
- Call centre
- Published
- 11 August 2022
- Source
- uk:contracts_finder
Tender description
BEIS Warm Home Discount Scheme Contact Centre Services. Business, Energy & Industrial Strategy (BEIS) is seeking one Supplier to work in partnership with BEIS delivering the telephony and correspondence service detailed below to our customers. - Collecting and processing customer details to enable eligible recipients to receive discounted energy bills, using BEIS algorithm to determine eligibility where necessary - Processing general queries, processing request to energy suppliers, complaints
Timeline
- Completed: Award date21 July 2022
- Completed: Award published11 August 2022Current notice
- Completed: Contract expiry date11 November 2023
About the buyer
Crown Commercial Service is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79512000 · Call centre
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@crown-commercial-service.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@crown-commercial-service.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@crown-commercial-service.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@crown-commercial-service.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@crown-commercial-service.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@crown-commercial-service.gov |
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