Awarded contract

CRM - Implementation & Support

Details

Supplier(s)
Global Data Management UK Limited T/A Data Harvesting
Value
£249,000
Topic
Customer Relation Management software package
Published
5 August 2022

Tender description

CRM - Implementation & Support Lot 1: We need a CRM system that will equip us to engage with prospective students from very first communication and establish the nurturing and engaging relationship that they would expect from the institution they invest in and commit to. The CRM will allow our institution to control and manage student intake from all enquiry sources efficiently within one system, avoiding difficulties involved in integration and managing multiple systems. We need a new CRM system that will become the place where we can see information in one place. Website integration will be essential for the success of this project along with the considered balance between complexity and ease of use. We would be primarily looking at the marketing function of the CRM which would allow interaction with enquirers and prospective students. Applicants and registered students are managed by a separate system (SITS Evision). Implementation, migration (from Radius CRM) and hosting of CRM for 10 years.

Timeline

  1. Completed: Award date1 August 2022
  2. Completed: Award published5 August 2022
    Current notice

About the buyer

London School of Hygiene and Tropical Medicine is a public sector buyer in the United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

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