ICT Project Delivery Partner

Tender description

The Harris Federation (HF) is a Federation of 51 Academies, which are currently located in the London area with the Federation Head Office in East Croydon.The Federation Website is https://www.harrisfederation.org.ukThe ICT Support and delivery of upgrades/projects at the Federation is currently all delivered 'in house' with occasional ad-hoc contractor support.The Federation benefits from a degree of standardisation in its ICT solution, but at the same time is also cognisant that ICT solutions and technology are developing rapidly.There is currently a need to refresh a significant amount of aged equipment across the Federation as part of an ongoing refresh programme over a number of years. Therefore, to enable the Federation's IT team to focus on the management of ICT and not need to be concerned with the increasing challenges regarding ICT supply, procurement, implementation and resourcing the decision has been taken to identify an ICT Implementation Partner. At a high level, the Partner will be responsible for supply of equipment and implementation through ongoing multiple projects so that over the lifetime of the contract all Federation schools will have been refreshed. The Federation IT team will continue to maintain and support the ICT.To give an indication of the equipment and tasks the partner would need to deliver are as follows:- All hardware supply- Maintenance agreements- Relevant licencing- A move to serverless schools where relevant- Cabling- CCTV systems- All installation services- Programme Management- Project Management- Management of ad-hoc purchases- Pre-Testing against a Standard Network Design (SND)- Formal testing against SND- Functional testing with schools- User Training - School staff- Handover Training - School technical staff- Asset tagging of all installed equipment- Asset register management for both hardware & software- Escalated Support for 6 months (inc SLA to measure performance) following each school deployment- Equipment disposal / re-cycling- Due Diligence services for both existing & new schools- Commitments to support innovation- Budget risk post Order- Innovation & ongoing input into SND- Collective partnership (CSR) targets aligned to the Federation objectives