Contact Centre Software Solution

Tender description

<p>Cantium Business Solutions Limited (Cantium) is looking for a Contact Centre software solution for use primarily by ourselves but with the option to resale by Cantium to our customers.</p> <p>Any contractual offer made will be against a zero-value agreement as any sales will be based on best value for ourselves and for our customers.</p> <p>This Agreement is for a 36 months term based on an initial fixed 12 month period, after which a 3 months break clause may be applied to the balance of the term by the buyer. The contract will expire in its entirety after the 36 months unless the break clause is applied earlier, or it is extended.</p> <p>The buyer has the right to request up to two x 12-month extensions to this contract, providing the supplier with a minimum notice of 30 days prior to the contract end date. Therefore, the maximum possible contract length will be 60 months.</p> Keywords: Call Centre Software, Contact Centre Software Solution, Contact Centre Solution