Intelligent Business Process Management (RFI) - ConFin

Tender description

The intelligent Business Process Management (iBPM) programme is part of the ACOE's strategy for implementing low code automation technologies that can support continuous, data-driven process improvement. These technologies include: General purpose low code automation platforms - the Microsoft Power Platform and Oracle APEX are in use in Ministry of Defence; Robotic Process Automation (RPA) - Blue Prism is in use in Ministry of Defence; Intelligent Business Process Management (iBPM) - as described in this document. The aim is to implement iBPM platforms coherently. A coherent approach combines a number of different dimensions. These include: Clear rules of the road including standards and policies; The reuse and sharing of components and good practice; The need for a critical mass of Defence staff with key skills to reduce the reliance on contractors and retain corporate knowledge; Support for the federated Foundry delivery model. The purpose of this Request for Information (RFI) is to understand better: How organisations comparable to the Authority have addressed and organised enterprise-scale implementations of iBPM platforms to support the automation of complex processes; What iBPM technology capabilities are available, how they differ from each other and how many iBPM platforms are required in Defence; How iBPM technologies and organisations could support the desired outcomes described above.