Hypercare Contract
Details
- Supplier(s)
- Insight Direct (UK) Ltd
- Value
- GBP 931,920.76
- Duration
- 8 months
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 24 June 2022
- Source
- uk:contracts_finder
Tender description
Dstl require Hypercare for the CHESS implementation from the date of go live. This is an extended level of support from the Project Team to help user adoption, promote effective use of the system, to facilitate the establishment of the new service model, and to support the in-house 1st level support team in handling post go-live support ticket volumes.
Timeline
- Completed: Award date24 January 2022
- Completed: Award published24 June 2022Current notice
- Completed: Contract expiry date30 September 2022
About the buyer
Defence Science & Technology Laboratory is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@defence-science-technology-laboratory.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@defence-science-technology-laboratory.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@defence-science-technology-laboratory.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@defence-science-technology-laboratory.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@defence-science-technology-laboratory.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@defence-science-technology-laboratory.gov |
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