C20221270 - Learning and Development Managed Service

Tender description

provision a learning and development managed service for an initial duration of three years which at Ofcom's absolute discretion may be extended for up to two further years. The Supplier shall provide a free to access secure web based public learning portal, hosting a catalogue of courses in a broad range of subject areas, which are regularly refreshed, can be used either off the shelf or customised and either sourced in-house or via subcontracting arrangements. The services (subject to the agreement of corresponding work orders) will include but shall not be limited to; - Accredited professional qualifications - Professional and off the shelf courses - Open, closed and public courses - Online courses (including eLearning and interactive peer learning and facilitated online sessions) - Access to learning resources e.g. webinars, online lectures, learning apps, Moocs, hacks The Supplier shall provide access to a dynamic pool of best-in-class suppliers and trainers, facilitators and learning designers from its own resource pool and through subcontracting arrangements and matching to Contracting Authorities exact requirements. Ofcom's work force is spread throughout the UK and therefore the supplier provision will need to flex around remote and hybrid working, as well as be versed in making adjustments when required to enable the learning to be accessible by all in both delivery and design. (e.g. neurodiverse colleague requirements) The services (subject to the agreement of corresponding work orders) will include but shall not be limited to; - Engaging with the market to create a dynamic and agile supply chain through subcontracting arrangements - Supply chain vetting and selection (financial, capability, stability, quality assurance etc.) - Managing the gateway spend approvals process - Reviewing the requirements specification to ensure fitness for purpose - Running the external procurement process The Supplier shall deliver customer focused, end-to-end, scalable administration and learner support solutions that are designed to ensure the highest quality user experience whilst streamlining processes and reducing costs