Contact Centre Solution - Interim
Details
- Buyer
- Kirklees Council
- Supplier(s)
- Softcat PLC
- Value
- GBP 243,299
- Duration
- 1 year
- Topic
- Information technology services
- Published
- 6 June 2022
- Source
- uk:contracts_finder
Tender description
Interim, on premise, contact centre solution to deliver current contact centre functionality whilst procurement is undertaken for long term solution. Direct Award via Lot 13 (Contact centre services) of CCS Framework Agreement RM3808 (Network Services 2). Extension option (9 months) available on this contract from 16/05/2023 to 15/02/2024
Timeline
- Completed: Award date15 May 2022
- Completed: Award published6 June 2022Current notice
- Completed: Contract expiry date15 May 2023
About the buyer
Kirklees Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72222300 · Information technology services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@kirklees-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@kirklees-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@kirklees-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@kirklees-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@kirklees-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@kirklees-council.gov |
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