The Provision of External Coaching Services

Tender description

David MacBrayne Limited (DML) is the parent company of CalMac Ferries Ltd, which in turn is supported by a human resource subsidiary, David MacBrayne HR (UK) Ltd (DML HR). DML HR are seeking to appoint an experienced supplier to deliver expert Leadership Development Coaching for target groups of staff to ensure their development as leaders and managers is continually supported. While the principal contracting entity is DML HR, it is envisioned that services will be provided across the DML Group of companies and primarily to target groups of staff in CalMac Ferries Limited, (CFL). CFL is the operator of the Clyde & Hebrides Ferry Service, a multi-award-winning ferry & port operator and ship management specialist. CFL provides essential lifeline services and logistical support to island and remote communities on the West Cost of Scotland. Within CalMac Ferries, as with many Public Sector organisations, there is a reliance on strong leadership and management to ensure that organisational goals are achieved. As such, Leadership Development is provided for target groups of staff to ensure their development as leaders and managers is continually supported. Whilst CFL delivers internal coaching opportunities, it has been identified that the provision of expert coaching services from an external service provider with a proven track record of delivery is required. This will help to ensure that top talent, emerging talent and key post holders are appropriately equipped to manage the demands and challenges of their roles, particularly in an environment of change and disruption. The term of contract will be for a period of two (2) years with the option to extend for up to a further two (2) years in 12-month increments. The contract is for the delivery of Coaching services for talent that supports the continuous development of the Organisation and includes the provision of: - Executive Coaching services and support for Executive Directors - Leadership and management Coaching services on a one to one basis for leaders and managers identified as top talent in line with the Organisation’s values and behaviours - Ad hoc Coaching services for specific challenges identified through talent, succession and excelling performance discussions - Tailored Coaching services on a group/team basis - Provision of Coaching tools and techniques to optimise development - Insight and sharing of current tools, techniques and thinking to ensure new development and trends are adopted as part of the coaching culture and application of best practice coaching - Coaching services provided virtually and in person at agreed locations across our organisation geography (typically the West Coast of Scotland) - Coach/Coachee agreements, contract performance and financial reporting against the agreed contract The Service provider must have: - a track record of high-performance delivery to executive directors, senior managers and emerging talent - the ability to provide flexible and tailored services to maximise benefit to the organisation - access to a wide range of resources (coaches and coaching tools) that can be relied upon to provide a comprehensive service offering - a clear process in place by which coaches are matched to individuals - a clear method of coaching process including chemistry meetings and establishing a coaching contract that is agreed between the coach, individual being coached and the line manager - high professional integrity in relation to coaching experience Pricing shall be fixed for the first 2 years following which price variations shall be limited to a maximum of CPI. Those suppliers passing the SPD stage may be required to make a presentation of their Tender submission. Although the presentation is not scored it will be used to clarify offers and could result in scores changing as a result of the clarification provided.