Closed tender

Halton Housing - CRM and Customer Portal Software and Associated Services

Details

Buyer
Halton Housing Trust
Value
GBP 750,000
Topic
Customer Relation Management software package
Published
26 May 2022
Submission
28 June 2022
Source
uk:find_a_tender

Tender description

This ITT is for CRM and Customer Portal. As a minimum, this contract will be to supply, install, implement, support, maintain and develop all the software and related services as per the requirement of this specification. The main areas of functionality will include but not limited to.• CRM• Customer Portal• Customer Engagement• Reporting• Core Applications Integration• Data Management and MigrationWe are expecting the implementation phase to start no later than October 2022 and be ready for live deployment by April 2023. The contract will be for 4 years. Lot 1: This ITT is for CRM and Customer Portal. As a minimum, this contract will be to supply, install, implement, support, maintain and develop all the software and related services as per the requirement of this specification. The main areas of functionality will include but not limited to.• CRM• Customer Portal• Customer Engagement• Reporting• Core Applications Integration• Data Management and Migration Lot 1: This ITT is for CRM and Customer Portal. As a minimum, this contract will be to supply, install, implement, support, maintain and develop all the software and related services as per the requirement of this specification. The main areas of functionality will include but not limited to.• CRM• Customer Portal• Customer Engagement• Reporting• Core Applications Integration• Data Management and Migration

Timeline

  1. Tender published26 May 2022
    Current notice
  2. Submission date28 June 2022

About the buyer

Halton Housing Trust is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48445000 · Customer Relation Management software package
  • 48480000 · Sales, marketing and business intelligence software package
  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

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