ESRI Technical Support Renewal

Tender description

NGN's current GIS landscape is built up of multiple complex, bespoke systems, which were setup by ESRI, which have been added to over the time and contain custom code supported by ESRI under an NGN agreement. Many of these systems have been or will soon be retired following NGN's recent investment to update our underlying GIS software. The work that we are doing with NGN's contracting partner to enhance our mapping software is reliant on ESRI technology but has given us the opportunity to review what our future landscape could look like from both an architectural and user perspective. Future licences and support will form part of the GISU programme, however, owing to a delay with this project and the requirement to upgrade core ESRI technology to 10.9.1 has resulted in NGN having to extend the current arrangements with ESRI to ensure ongoing support for the current live solutions Lot 1: 6 month extension to current support agreement